Gyeonggi-do Adolescent & Youth Support

An online support platform 'Cheum' that offers various information for teenagers and a transportation support help the local residents in Gyeonggi-do

As a society, it’s important to take good care of our adolescents and youths. Understanding the different hardships that local youths face, Gyeonggi-do is adding two new support programs to its various youth support efforts.

The new programs include a new online support platform targeting local adolescents and a new Youth Transportation Support Program.

Cheum: An Online Platform for Adolescent Safety

Gyeonggi-do has set up Cheum, a new electronic support platform for local adolescents in the province. Cheum offers a comprehensive information network that provides information on emergency support, family problems, school violence, mental health, and more. 

Cheum is a platform that support the local teenagers in province by offering a comprehensive information on emergency support, school violence, etc.
ⒸGyeonggi Province

The name of the platform, Cheum, is derived from the Korean verb meaning ‘to fill.’ The name was selected through a public contest focused on adolescents, and the winner suggested the name Cheum because the platform is filled with knowledge and resources every adolescent needs.

What’s the Gyeonggi Adolescent Support Platform?

Gyeonggi-do created the Cheum platform, which was launched in October 2020, to provide adolescents with easy access to information and agencies that are active in protecting local youths. The Gyeonggi Provincial Government believes that having such a platform is essential to help adolescents who face crises. Gyeonggi-do hopes to improve the daily lives and safety of local adolescents by providing them with easy access to information, available resources, and support systems.

The platform brings together information about different service types available to the local adolescents, encompassing family-related issues, school bullying and violence, depression and suicide, online sexual harassment, and mental health resources, and also offers information needed to access police, legal agencies, or welfare facilities.

The online platform is organized so that the adolescents can find information in the following ways:

1. They can search the platform using keywords.

2. They can navigate categories based on service type.

3. Customized support searches allow users to find services available to them based on gender, address, family type, and so on.

4. Neighborhood youth safety functions allow users to browse available services and centers using a map.

Why an Online Support Platform for Adolescents

The purpose of this project is to allow the province to connect with local adolescents directly and provide them with immediate access to the services available to keep them safe.

The Cheum platform has taken into consideration web accessibility and compatibility; the designers have been working hard to make UX and UI convenient for use on various digital devices, including smartphones and tablets, which tend to be more convenient for adolescents. Overall, the project focuses on making comprehensive information available to everyone so that no one is left behind.

Gyeonggi-do Youth Transportation Support

Adolescents and young adults have to commute to various educational facilities on a daily basis and so rely heavily on public transportation, which can become an economic burden. As an additional way to support local adolescents, Gyeonggi-do launched the Youth TransportationSupport Program in July 2020.

The local residents between ages 13-23 can receive a refund of up to KRW 60,000 every six months if they are not registered in other transportation support program
ⒸGyeonggi Province 

All registered local residents aged 13 to 23 (who are not registered with other transportation support programs) can benefit from the program and receive a transportation fee refund of up to KRW 60,000 every six months (the exact amount is based on their individual public transport usage).

In the first registration round, the number of applicants for the Gyeonggi-do Youth Transportation Support Program exceeded 520,000 (120% above the target set by the province). In response, the local government has established a cooperative system among related organizations to optimize responses to resident inquiries.

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Gyeonggi-do adolescent and youth-targeted support programs are part of the province’s efforts to ensure that residents have access to basic support that will enable them to live safely and humanely. Our adolescents and youths are our future, and their successes and happiness are the pillars upon which we can build a better tomorrow.